Introduction
BIGBANG-ITS is a leader in online privacy rights. This Privacy Policy reflects our commitment to providing you, our customer, with clear and transparent information about our data practices. Here, you’ll learn what data we collect, why we collect it, and how we use it. This policy applies to all BIGBANG-ITS brands, websites, apps, products, services, or technologies (collectively referred to as “Services”). Additional privacy practices specific to certain Services can be found under Details for Specific Products and Services.
Information Collection: Account Level
At the account level, we collect and use information essential for purchasing, managing, and supporting your Services and tailoring your experience with us. Some of this data collection is based on contractual consent, while other aspects require informed consent, which you may change at any time.
Basic Account Information Information Collected: We collect contact information (e.g., name, address, phone number, email, IP address, and billing details) through forms on our site to create an account, place orders, register domains, request support, and more. We may also collect support requests and other information relevant to managing your account and Services.
Legal Requirement: This information is legally or contractually required to purchase and use our Services. For instance, we must verify this data upon request by our payment processor and serve legal notices as mandated by certain Services, such as domain registrations. If you purchase a domain from us, we are legally required to collect, retain, and verify this information. Consent for this data collection, use, and retention is considered contractually given for the duration of your use of the Service and any legally required retention period.
How We Use This Information Sending Emails:
Legally Required: We use email to communicate with you, confirm orders, send requested information, and serve legally or contractually required communications, such as ICANN-mandated verification emails, renewal notices, and policy updates. These emails are not subject to opt-out procedures.
Sending Emails: Service Communications & Promotional Communications: We also contact you regarding changes to Services or the website and to provide customer support (“Service Communications”). By creating an account or purchasing our Services, you agree to receive these communications, which are not optional. We may also send promotional communications about new services and special offers (“Promotional Communications”). You can opt out of receiving Promotional Communications via your account settings or the unsubscribe instructions in the email.
Legally Required Disclosure: We do not share your information without your consent, except as outlined in this policy or when required by law. For example, we may disclose information in response to court orders, subpoenas, or legal processes. In such cases, we will ensure the legal documentation meets necessary standards before complying.
Changes in Our Practices: If we change our data handling practices or other privacy-related aspects, we will update this Privacy Policy accordingly. For significant changes, we will notify you on this site or via email if necessary.
Retention & Deletion of Account Information Personal Information Following Termination of Account:
When your BIGBANG-ITS account is terminated, your personal information is deactivated in our databases. However, deactivation does not mean deletion. We retain this information as necessary to resolve disputes, enforce agreements, and comply with legal requirements. This retention is an exception to GDPR and CCPA deletion rights. By using our Services, you acknowledge and agree to these retention terms.
Information Collection: Site Usage Device Information:
We collect data from your devices (e.g., IP address, cookies) to recognize them, provide legal notices, support services, and personalize your experience on our site and emails. Some data collection and usage may be optional and controlled via our cookie tools.
Information from Others: We work with third parties to enhance your experience on our site. This includes tracking browsing behavior, identifying technical issues, and improving overall user experience.
Log Files: We use log files from third-party tracking partners to diagnose server issues and administer our website. This data also helps us improve the site and your experience, although it is not linked to personally identifiable information.
Cookies: Our site uses cookies to manage session information. We link cookie-stored information to personally identifiable data you provide on our site. Cookies also store your username if you choose to have it remembered during login. The use of cookies by our partners and service providers is not covered by this Privacy Policy.
Gifs: Our third-party tracking utility uses clear gifs (web beacons) to manage content on our site. These tiny graphics, embedded on web pages, track online movements and help us improve our content. They are not linked to personally identifiable information.
Contests: Participation in surveys or contests is voluntary. Information requested may include contact and demographic details, used to notify winners and improve site satisfaction.
Testimonials: With your consent, we post customer testimonials on our website that may include personally identifiable information. To request removal, contact us at INFO@BIGBANG-ITS.com.
Public Blog: Information you provide in our public blog may be read, collected, and used by others. To request removal, contact us at support@BIGBANG-ITS.com.
Third-Party Product Offerings & Websites: Our site contains links to third-party websites. BIGBANG-ITS is not responsible for their privacy practices or content. We encourage you to read their privacy statements.
How We Share This Information Within BIGBANG-ITS: Information may be shared within our affiliated brands and companies to support and deliver the Services you purchase.
With Partners: We may share your information with non-affiliated companies for purposes described in this Privacy Policy. This includes sharing aggregated or pseudonymous data with partners. We do not share personally identifiable information unless you consent.
For Legal and Other Purposes: We may disclose information to comply with legal requests, enforce our terms, respond to claims, provide customer support, and protect the rights and safety of BIGBANG-ITS and the public.
New Ownership: If ownership or control of BIGBANG-ITS changes, we may transfer your information to the new owner.
Details for Specific Products and Services
Additional privacy practices for certain BIGBANG-ITS Services are included here.
Residents of GDPR Governed Countries
More information on GDPR rights is available here.
UK GDPR Representative
More information on UK GDPR rights is available here.
Your California Privacy Rights
California residents may have additional rights under California law regarding the use of personal information.
Your Brazilian Privacy Rights
More information on GDPR rights for Brazilian residents is available here.
Nevada State Privacy Law
Nevada residents may direct us not to sell personal information collected or to be collected. BIGBANG-ITS does not sell personal information under Nevada law. For more information, contact us at info@BIGBANG-ITS.com.
Site Security
We employ 128-bit SSL encryption to protect data transmission, including credit card information. However, no electronic storage or transmission method is 100% secure.
Protecting Children’s Privacy
Our Services are intended for a general audience, and we do not knowingly collect information from children under 18 without parental consent.
Data Processing and Transfers
By using our Services, you consent to data processing, sharing, and transfers as described in this Privacy Policy. This includes transferring your data to our servers in the United States and potentially to other countries with different data protection laws.
Compliance with Legal Requests
We may disclose information to comply with legal processes or requests from law enforcement, protect our rights, or prevent illegal activity. We will notify you if legally permitted when your information is disclosed as part of a legal process.
Other Important Information
This Privacy Policy applies only to BIGBANG-ITS. It does not cover third-party companies, products, or people not managed by BIGBANG-ITS.
Changes
We may update this Privacy Policy periodically. Significant changes will be communicated appropriately before they take effect.
Questions & Suggestions
For privacy-related inquiries, you can contact our Data Protection Officer via email at info@BIGBANG-ITS.com. If you have any questions, suggestions, or complaints, please reach out to BIGBANG-ITS Support.
