3CX VoIP Solutions in UAE
3CX is a leading software-based VoIP PBX phone system in UAE that enables businesses to manage calls, video meetings, and live chat from a single platform. It improves communication efficiency, reduces costs, and supports remote teams with full flexibility.
Why Trust BigBang for 3CX in the UAE?
✅ Certified 3CX Partner — Middle East Authorized
✅ Serving UAE & Middle East Since 2003
✅ 1000+ Businesses Deployed Across UAE
✅ Full Setup, Licensing & 24/7 Support
✅ Arabic + English IVR Support
What is 3CX?
3CX is a software-based PBX phone system that uses VoIP (Voice over IP) technology to handle business communication over the internet instead of traditional phone lines. It allows companies to manage calls, video conferencing, messaging, and call routing from one platform.
It can be deployed on cloud, on-premise, or hosted servers depending on business needs.
Key Features of 3CX Phone System
- Cloud and on-premise deployment options
- Voice over IP (VoIP) calling system
- Built-in video conferencing
- Live chat for websites
- Call recording and analytics
- Mobile apps for Android and iOS
- Call routing, queues, and IVR system
- Remote workforce support
- Integration with Microsoft 365 and Google Workspace
Who Uses 3CX PBX Phone System?
- Call centers and customer support teams
- Real estate companies handling client calls
- IT and software companies
- E-commerce businesses
- Enterprises with remote teams
- Sales and marketing departments
3CX vs Traditional PBX — Why Businesses in UAE Are Switching
- No hardware installation costs
- Works across UAE, Saudi Arabia, and globally
- Pay per system, not per user
- Free video conferencing included
- Setup in 1–2 days vs weeks for traditional systems
BigBang as Your 3CX Partner in the Middle East
BigBang ITS is an officially certified 3CX partner serving businesses
across the UAE and Middle East since 2003. As a recognized regional
partner, we provide end-to-end 3CX services including licensing,
installation, configuration, and ongoing support.Our team has deployed 3CX for businesses in Dubai, Abu Dhabi,
Sharjah, Saudi Arabia, and across the GCC region.
3CX Pricing Plans in UAE
Select Your Package
Choose the best 3CX plan based on your business size and communication needs.
8SC 3CX Basic
- 8 Simultaneous Calls
- 40 Maximum Users / Ext
- 10-40 #Users / Ext Recommended
- No Call Processing Scripts
- No Custom FQDN
- No AI Agents
- No Call Center Features
- No Facebook Integration
- Setup Fees Included
8SC+ 3CX Professional
- 8 SC Simultaneous Calls License
- 16-40 #Users / Ext Recommended
- Call Logging/Parking/Pickup
- Auto Attendant
- Inbuilt SBC for Offsite Phones
- Integrated Fax Server
- Custom FQDN
- Google Workspace / Full Integration
- MS 365 Integration / Full Integration
- CRM Integration
- Call Recording/Reports Basic/Reports Queue
- PDF Sharing
- Screen Sharing
- Chat Reports
3CX Professional 16SC (50 Users)
- License Key Only
- 16SC - Up to 50 Users
- Option to install on-premise or self-host
- Dedicated Installation
- Call Recording
- CRM Integration
- Hot Desking
- Microsoft 365 Integration
- SMS & MMS
3CX ENT Enterprise 8SC (25 Users)
- 8SC - Enterprise up to (25 Users)
- Custom IP Phone Logo
- MS Teams
- Skill-based Routing
- Start / Stop Call Recording
3CX ENT Enterprise 16SC (50 Users)
- License Key Only
- 16SC - Enterprise up to (50 Users)
- Custom IP Phone Logo
- MS Teams
- Skill-based Routing
- Start / Stop Call Recording
3CX Support & Annual Maintenance Contract (AMC)
3CX Annual Maintenance Contract (AMC)
- - Annual Maintenance / Troubleshooting support
- - Install or Reinstall or Manage 3CX on the cloud server or in any other instance.
- - Fix or Manage any IP Phone, headsets like Snom / Fanvil / Yealink...
- - Configure and Manage other related certified 3cx device.
- - Create or Manage extensions and groups
- - Setup or Manage any kind of SIP trunk technology in many countries.
- - Setup or Manage GSM / PRI / BRI / FXO Certified Gateways.
- - Setup or Manage outbound and inbound rules.
- - Setup or Manage IVR Arabic + English voice system control.
- - Setup or Manage the digital receptionist.
- - Setup or Manage the ring group and call queues.
- - Setup or Manage cloud bridge
- - Setup or Manage any other branches together like Tunnel or VPN technology.
- - Setup or Manage CRM Integration
- - Train your stuff how to use the 3CX system
- - support ticket + chat + phone support included
SIP Trunk and DID Numbers for 3CX
DID Number
- Virtual Phone Numbers
- - Full compliance
- - Large inventory
- - Premium call quality
- - Emergency Calling
- - 99,998% core network uptime
- - Professional live support
USA SIP Trunk
- Configure 3CX with SIP Trunk for Inbound and Outbound calls
3CX Mobility & Remote Work Features
- Call, message, meet on-the-go
- Office extension available anytime, anywhere.
- World-class iOS, Android, Windows or Web apps.
- Easy to install, manage and scale-up as your business grows.
Why Choose 3CX PBX System?
- No per-user monthly licensing model
- Scalable for small and large businesses
- Supports remote work and mobility
- Full control over communication system
- Easy integration with business tools
- Cost-effective compared to traditional PBX systems
3CX Live Chat and Customer Engagement
3CX includes a built-in live chat system that allows businesses to communicate with website visitors instantly. Chats can be upgraded to voice calls or video calls for better customer engagement.
Benefits:
- Increase conversions
- Real-time customer support
- Multi-channel communication
- Full chat history tracking
Engage in conversations with your customers.
Why invest in a live chat solution when 3CX provides one at absolutely no cost? Included within 3CX, your agents will never overlook a website message again.
See your conversions sky rocket
- Turn website visitors into potential leads and sales.
- Upgrade text chats to voice calls or video chats.
- Improve team collaboration and enhance the customer experience.
- Maintain a record of customer interactions and history.
FAQ
Find An answer
3CX VOIP is a software-based phone system that uses Voice Over IP (VOIP) technology to make and receive calls over the internet instead of traditional phone lines. It provides features like call routing, video conferencing, and integration with CRM systems, making it ideal for businesses of all sizes.
3CX VOIP offers several benefits, including:
- Reduced communication costs
- Scalability to match your business growth
- Advanced features like video conferencing, call recording, and auto attendants
- Integration with tools like Microsoft Teams and CRMs
- Remote work capabilities with mobile and desktop apps
Yes, 3CX VOIP is perfect for remote work. Employees can use the 3CX mobile or desktop app to make and receive calls from anywhere, ensuring seamless communication even when working remotely.
At Bigbang Information Consulting, we provide end-to-end 3CX VOIP services, including:
- System setup and configuration
- Migration from existing phone systems
- Ongoing maintenance and support
- Customization to meet your specific business needs
- Training and troubleshooting
Yes, 3CX VOIP supports integration with popular CRM tools like Salesforce, HubSpot, Zoho, and Microsoft Dynamics. This allows you to streamline communication workflows, log calls automatically, and enhance customer interaction.
No special hardware is required to start using 3CX VOIP. It works with IP phones, softphones, and standard headsets. If you prefer a hardware-free setup, you can use the 3CX web client or mobile apps. We can also recommend compatible devices based on your needs.
3CX VOIP is highly scalable, making it perfect for businesses of all sizes. You can easily add or remove users, extensions, and features as your business grows, without needing to invest in new hardware or infrastructure.
The quality of 3CX VOIP calls depends on your internet connection. For optimal performance, a stable broadband connection with at least 100 Kbps per concurrent call is recommended. We can assist in assessing your network to ensure it meets the requirements.
