Run Every Logistic Operation From One Powerful System
An integrated ERP platform built exclusively for freight forwarding and logistics companies — connecting all 9 core operations in a single, intelligent cloud system.
Everything Your Logistics Business Needs
Smart, specialized, and fully integrated systems designed specifically to streamline shipping and logistics operations with maximum efficiency.
Freight Management System
FMSHandle every shipment from quotation to billing. Air, Sea, Land, Cross Trade and Door-to-Door operations with complete job file management and profit tracking per shipment.
Warehouse Management
WMSComplete warehouse control with zone/rack/shelf location management, barcode scanning, batch and expiry tracking. Supports Cold Storage and Bonded Warehouses.
Transportation Management
TMSFull fleet control with real-time GPS tracking, route planning, driver management, and cost calculation including fuel, driver and maintenance expenses per trip.
Customs Clearance
Customs SystemManage customs files, upload all required documents and track customs declaration status with full integration to electronic customs portals and government systems.
Container Management
CMS — NVOCCTrack every container movement — Gate In, Gate Out, Container Yard. Manage NVOCC operations, ISO Tanks and automatically calculate Demurrage and Detention fees.
Accounting & Finance
Finance SystemFully integrated with all operations. Issue invoices, calculate profit per shipment, manage agent commissions, suppliers, expenses and generate financial reports with UAE VAT compliance.
CRM & Sales Management
CRMFrom lead to shipment — manage customers, agents, suppliers and create quotations for Air, Sea, Land and Storage. Full sales pipeline tracking and contract management.
Messaging Bot Integration
WhatsApp & TelegramConnect your logistics operations with WhatsApp and Telegram bots for automated customer communication, instant notifications, shipment alerts and real-time query handling — directly from within the system.
Shipment Tracking System
Real-Time TrackingEnd-to-end shipment visibility with live status updates and automated notifications. Customers can query shipment status at any time, and receive instant alerts on every milestone — pickup, customs clearance, delivery and more.
How Every Shipment Flows
A seamless, fully automated workflow connecting every department — from the first quote to the final payment. Zero manual hand-offs. Zero lost data.
| Job # | Type | Route | Profit | Status |
|---|---|---|---|---|
| JB-4821 | Air | DXB → LHR | $820 | Completed |
| JB-4820 | Sea FCL | SHA → JEA | $2,100 | In Transit |
| JB-4819 | Land | AUH → RUH | $310 | Booked |
Built for Real Logistics Operations
Every feature purpose-built for freight forwarding — not adapted from generic software.
Automatically calculate net profit on every job by tracking all costs — freight, handling, storage, customs and transport — against the invoice value.
Issue Air Waybills, House BL, Master BL, Delivery Orders, Cargo Manifests and Arrival Notices directly from the system with one click.
Operate multiple branches across countries, manage transactions in any currency with real-time exchange rates and UAE VAT compliance built in.
Connect to UAE e-Customs portals, GPS devices, barcode scanners and external ERPs. All integrations built for the GCC regulatory environment.
Enterprise-Grade Infrastructure
Built on modern cloud architecture — scalable, secure and always available for mission-critical logistics operations.
Cloud Architecture
Fully cloud-hosted — access your system from any device, anywhere. No servers to maintain, no data loss, no downtime headaches.
Role-Based Access
Advanced permissions system — control exactly what each user, team or branch can see and do inside the platform.
Arabic & English
Full bilingual interface — switch between Arabic and English at any time. RTL layout, localized documents and Arabic reports.
Automated Backups
Your data is continuously backed up and protected with enterprise-grade encryption. Business continuity guaranteed.
Works on All Devices
Responsive web application — optimized for desktop, tablet and mobile. Your team stays connected whether in the office or at the port.
Open Integrations
Connect with customs portals, GPS providers, barcode scanners, shipping lines and freight platforms through built-in APIs.
Ready to Transform Your Logistics Business?
Book a personalized demo and see how BIGBANG ITS ERP can unify all your operations, eliminate paperwork and grow your profits — starting today.