4 months ago
Google's customer service is almost useless when it comes to billing. I was invoiced for my Google workspace account to the wrong address. I was taxed in the wrong state. Upon noticing the incorrect invoice I contacted Google to change my address and asked that the invoice be corrected. I have spent the last several days talking to customer service and all they can say is it can't be fixed. So a giant company like Google can't void an invoice an issue a corrected invoice. It seems immoral to me that this company is excising these business practices. This was not a small bill it was for an annual account of 20 work space users. I am extremely disappointed with their business practices
4 months ago
You are a company that allows people to send reviews that haven't been to ones business and make it a chore to remove them if you don't pay as a company. As well as there are no safe guards to review supposed reviewers in their accuracy of a review and are a stain on the world for allowing the review culture to thrive
2 months ago
This review is for a warranty request from Google for my wife’s Fitbit Charge 6.
I was on a chat with Google this evening for 38 minutes trying to see about getting warranty service on her Fitbit that quit charging.
After going through all the recommendations again, as I tried all the tips prior to starting the chat, I was asked to provide a copy of the receipt.
This is when I was told that her Fitbit was not covered by the manufacturer warranty because it wasn’t purchased through an authorized dealer.
Really, here’s my beef. It was purchased on Amazon just like most everything else I buy online.
I feel like this is a bullshit way to avoid providing a warranty on your product.
I wonder how many folks have purchased a Fitbit on Amazon and not be aware that they have no warranty.
All three of our family members wear a Fitbit. Been wearing them for years.
I won’t buy another Fitbit now that I know their policy.
7 months ago
I've been running circles trying to get my business verified on maps. Anytime I try to get help on the support website it tells me I need to be verified to contact support, but it won't let me verify. So I'll just leave this review here in hopes they'll reach out to me since I can't get a hold of them.
9 months ago
Both photos below were taken on the new Google 10 Pro just minutes apart and unedited (except for the white dot in the middle of the first one) to depict the location of the second picture. The first picture with no zoom and the second with full zoom of the house a mile away. Best cell phone camera I have seen to date!!!!!!