Reseller Programme

Frequently asked questions about our services
Reseller programme · BIGBANG ITS FZE

Sell BIGBANG services from your own WHMCS.

Hosting, 3CX Cloud PBX, VPS and dedicated servers — under your brand, at your prices. You install one provisioning module; after that your orders, suspensions, upgrades and terminations run against our platform automatically.

What runs without us

Your customer orders on your site. Everything below then happens machine to machine — no ticket, no email, no waiting on our office hours.

Create

The order provisions the real service on our platform and returns its details to you.

Suspend & restore

Your overdue-payment rules reach upstream, and the reason you wrote travels with them.

Upgrade

Changing the plan on your product moves the live account to its new limits.

Terminate

Cancellation releases the service and stops your cost the same moment.

How the money works

Every reseller account carries an agreed markup. Your catalogue is read live from our API with that markup already applied, so the price you see is the price we invoice you. A price change reaches you the moment we make it — there is no stale price list to keep in sync.

What you charge your own customer is entirely your decision. We never see it.

Your buying cycle and your selling cycle are independent. Selling monthly while buying annually is a common and perfectly workable arrangement — you keep the margin on the difference.

What you need

  • WHMCS 8.x, with shell or FTP access to install one directory.
  • Outbound HTTPS from your WHMCS server to portal.its.ae.
  • A server clock kept in sync. Requests are signed per hour, so a badly wrong clock is refused.

Setup takes about ten minutes. Nothing on your side is rewritten: the module adds a single directory, modules/servers/BBReseller, and touches nothing else.

From here to live

1

Apply

Tell us your company, your WHMCS address and what you plan to sell. We review within one business day.

2

Receive your credentials

On approval we send your reseller username and API key. The key is shown once — store it the moment it arrives.

3

Install and connect

Unpack the module, add one server entry, press Test Connection.

4

Map your products

Put our plan code on each product you want to resell, and choose the cycle we bill you on.

5

Sell

Place a test order, exercise suspend and terminate, then open the doors.

Download the module

The package is free to download and inert on its own — it does nothing until you hold a reseller username and API key, which we issue after approval.

Download BBReseller-client.zip 9.2 KB · WHMCS 8.x · installs to modules/servers/BBReseller

Already a client? The same file is in the Downloads section of your client area, under Reseller Program, alongside the setup guides.

Questions before you apply?

Email info@its.ae or open a ticket from the portal. If you are evaluating the integration first, the full technical guide — operations, plan codes, error codes and troubleshooting — is public and needs no account.

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